Serra Automotive, Napleton Automotive Group top the latest Pied Piper Service Telephone Effectiveness study.

China’s vehicle exports surged 25 percent to some 511,000 in August, the China Association of Automobile Manufacturers said, but vehicles shipped domestically slumped 10 percent to 1.94 million. 

Hyundai's premium brand expects more growth on strong product, new dedicated dealerships and a focus on loyalty.

The August selling rate was just 15.1 million, disappointing given the addition of the holiday weekend and a sign that cash-strapped consumers are waiting to make big purchases in uncertain times.

Toyota dealers will gather for their national dealer meeting in Las Vegas on Sept. 10-11 to discuss the Japanese brand's upcoming products and strategy, while dealers may want to question the brand about a spate of embarrassing recalls.

St. Charles Toyota is all in on Toyota's SmartPath digital retailing system, and it's transforming the dealership's relations with outside vendors.

China’s new-car market shrank for the fifth consecutive month in August, with retail sales of new sedans, crossovers, SUVs and multipurpose vehicles edging down 1 percent to 1.91 million, the China Passenger Car Association estimated.

Steep China sales falls continued in August at Volvo Car Corp. and Honda Motor Co., the first two global automakers that have divulged their sales in the market for the most recent month.

U.S. auto sales were projected to rise 7 to 8 percent last month, with average transaction prices falling as inventory rises and incentives increase.

Tekion's CEO has said that the company could pursue an initial public offering if certain milestones are met.